Overview of Responsibilities for Red Hat Ansible Automation Platform on Microsoft Azure
Overview
Red Hat is your primary contact for support for Red Hat Ansible Automation Platform on Microsoft Azure. For support issues, contact Red Hat customer support. Red Hat will engage Microsoft support for infrastructure and platform issues. For account questions, contact your Red Hat account executive.
| Resource | Support | Change Management |
|---|---|---|
| Customer Data | Customer | Customer |
| Identity and Access Management | Customer | Customer |
| Post-deployment Network Configuration and Routing | Customer | Customer |
| Infrastructure Monitoring & Operations | Red Hat & Microsoft | Microsoft |
| Ansible Automation Platform Monitoring | Red Hat | Red Hat |
| Logging | Red Hat | Red Hat |
| Upgrades | Red Hat | Red Hat |
| Capacity Management | Red Hat | Red Hat |
| Physical Infrastructure Security | Microsoft | Microsoft |
Upgrades and platform management
See Red Hat Ansible Automation Platform on Microsoft Azure Product Lifecycle.
Security and regulation compliance
Red Hat Ansible Automation Platform on Microsoft Azure is not currently certified with for any compliance standard. However, Red Hat maintains compliance responsibility for the offering where required by law, Red Hat, or Microsoft policies.
Customer responsibilities
Customers are responsible for all configuration and use of Ansible Automation Platform. This includes application settings for Ansible Automation Controller and Private Automation Hub, all customer-facing functions of these applications (i.e. managing projects, templates, execution environments, etc.), and SSO configuration.