How do I configure my firewall for api.access.redhat.com?

Solution Verified - Updated

Environment

  • Any environment with restrictive outbound firewall rules.
  • Clients needing to connect to api.access.redhat.com or cert-api.access.redhat.com
  • Red Hat Access tools

Issue

  • Firewall is blocking api.access.redhat.com

Resolution

  • Add firewall rules allowing clients to access the following CIDR blocks and subscribe to this solution for any updates.

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Root Cause

  • Red Hat uses content distribution networks in order to ensure global quality of service. Therefore, the host names api.access.redhat.com and cert-api.access.redhat.com can resolve to any one of the listed IPs above.

Diagnostic Steps

  • Determine if your firewall is blocking HTTPS requests to api.access.redhat.com

        $ nmap -p 443 api.access.redhat.com
    
         Starting Nmap 5.51 ( http://nmap.org ) at 2014-08-27 11:09 EDT
         Host is up (0.0087s latency).
         PORT    STATE  SERVICE
         **443/tcp closed https**
    
         Nmap done: 1 IP address (1 host up) scanned in 0.17 seconds
    
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