Why does sosreport fail to gather crm_report and other information about my Pacemaker cluster?

Environment

• Red Hat Enterprise Linux (RHEL) 6 or 7 with the High Availability Add On

Issue

• When sosreport is collected, it does not gather any information about the pacemaker cluster configuration

Resolution

• RHEL 6 Update 5: Upgrade the sos package to sos-2.2-47.el6_5.1 or later.
• RHEL 7 Update 0: Upgrade the sos package to sos-3.0-20.el7 or later.
• RHEL 7 Update 1: Update to sos-3.2-15.el7_1.1 or later.
• To gather a crm_report manually, please see: How do I generate a crm_report from a RHEL 6 or 7 High Availability cluster node using pacemaker?

Root Cause

Older versions of the sos package didn't contain the logic to make appropriate use of the crm_report tool to gather pacemaker configuration data. This was resolved in the following bugzillas:

RHEL 6.5 This content is not included.BZ# 1035774
RHEL 6.z: This content is not included.BZ# 1002857
RHEL 7: This content is not included.BZ# 1030553

However in RHEL 7 Update 1, a new issue was introduced that again causes crm_report to fail to be collected. This was resolved with a RHEL 7 Update asynchronous erratum by Red Hat in This content is not included.Bugzilla #1200526.

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