How do I open a support ticket with Red Hat via the Customer Portal?

Environment

• Customer Portal

Issue

• I contacted Red Hat looking for support and the representative recommended that I open a Support Case through the Red Hat Customer Portal.
• How customers can open a test case or ticket or an actual ticket/case?
• What are the steps for opening a case with Red Hat?
• How do I open a support ticket/case with Red Hat via the Customer Portal?
• How to get help from Red Hat Technical Support?
• How do I report an issue or a bug to Red Hat Technical Support?

Resolution

• Access This content is not included.Get Support - Red Hat Customer Portal

or

• Access Red Hat Customer Portal > Get Support > Support Cases > This content is not included.OPEN NEW CASE.

Proceed through the outlined steps, provide details on the environment and the issue, submit and a new support case will be open.

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