How to specify a driver update disk during OS install
Environment
- Red Hat Enterprise Linux 7.1 and later minor releases (of RHEL 7)
- Red Hat Enterprise Linux 6
- Red Hat Enterprise Linux 5
- Missing or out dated hardware driver in RHEL installation image
- driver update disk supplied by vendor
Issue
- When installing the OS, a message prompt "Insert driver disc" is displayed. Later an error "Driver incompatible with OS" or "Impossible to mount disc" messages appears if no actions are taken.
- How can I use a boot option to specify a driver update disk?
- How can I specify the location of a driver update image file or driver update disk?
Resolution
- To specify the disk update driver, please refer to
- Red Hat Enterprise Linux 5 Installation Guide
- Red Hat Enterprise Linux 6 Installation Guide
- Red Hat Enterprise Linux 7 Installation Guide
- Note: on RHEL 7 only .iso and .rpm file formats are supported for driver updates. Neither .img nor .dd files are supported.
For additional details, see Where can I download Driver Update Program (DUP) disks?.
Root Cause
- If the installer can't load drivers for a piece of hardware that is essential to the installation process (i.e. - unable to detect any network or storage controllers), it will require a driver update disk to be provided during installation.
Diagnostic Steps
- Install OS
SBR
Product(s)
Category
This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.