JBoss ON 3.3 server update fails on Windows with "Cannot open C:\opt\jboss\...\~4,2~6,2~2,2~8,2~10,2~12,2\..." due to JAVA_HOME containing spaces

Solution Verified - Updated 21 Dec 2016

Environment

Red Hat JBoss Operations Network (ON) 3.3.6, 3.3.7
Microsoft Windows operating system
Executing apply-updates.bat
Java Runtime Environment (JRE) installed in directory containing spaces such as C:\Program Files\Java\jre1.8.0_77

Issue

Unable to upgrade server

Error:

  'C:\Program' is not recognized as an internal or external command, operable program or batch file.

Errors trying to apply update:

  A subdirectory or file C:\opt\jboss\on\jon-server-3.3.0.GA\..\rhq-agent\.patched\~4 already exists.
  Error occurred while processing: C:\opt\jboss\on\jon-server-3.3.0.GA\..\rhq-agent\.patched\~4.
  A subdirectory or file 2~6 already exists.
  Error occurred while processing: 2~6.
  ...
  The system cannot find the path specified.
  FINDSTR: Cannot open C:\opt\jboss\on\jon-server-3.3.0.GA\.patched\~4,2~6,2~2,2~8,2~10,2~12,2\writable.log
  Access is denied.

Update attempts to create a new directory named .patched\~4,2~6,2~2,2~8,2~10,2~12,2
apply-updates fails if JAVA_HOME or RHQ_JAVA_HOME path contains spaces

Resolution

You can workaround this issue using any of the following methods:

Install the JRE in a directory that does not contain spaces.

For example, C:\jre
Create a symbolic link to your installed JRE in a location that does not contain spaces using the Windows Content from technet.microsoft.com is not included.mklink command.

For example,
```
  mklink /d C:\java\jre8 "C:\Program Files\Java\jre1.8.0_77"
```
Define your JAVA_HOME or equivalent environment variable using its Windows short name.

For example,
```
   SET RHQ_JAVA_HOME=C:\PROGRA~1\Java\JRE18~1.0_7
```
This can be done for any of the JAVA_HOME specific overrides RHQ_JAVA_EXE_FILE_PATH, RHQ_AGENT_JAVA_EXE_FILE_PATH, RHQ_AGENT_JAVA_HOME, RHQ_JAVA_HOME, and JAVA_HOME.

Root Cause

The apply-updates.bat Windows command script does not properly quote the java.exe command and its path when executing the JRE. This will result in any JRE path that contains spaces or other special or reserved characters causing the apply-updates script to fail execution.

This issue has been captured in This content is not included.Red Hat Bugzilla 1404820 and will be reviewed in a future release.

Diagnostic Steps

The console output will reveal the following output. No update.log is created due to this failure:

  'C:\Program' is not recognized as an internal or external command,
  operable program or batch file.
  [Wed 12/14/2016 10:34:12.93] Starting Update 

    Successfully detected server to update [C:\opt\jboss\on\jon-server-3.3.0.GA]
    Proceeding with application of patch [07] to [C:\opt\jboss\on\jon-server-3.3.0.GA]

    Successfully detected agent to update [C:\opt\jboss\on\jon-server-3.3.0.GA\..\rhq-agent]
  A subdirectory or file C:\opt\jboss\on\jon-server-3.3.0.GA\..\rhq-agent\.patched\~4 already exists.
  Error occurred while processing: C:\opt\jboss\on\jon-server-3.3.0.GA\..\rhq-agent\.patched\~4.
  A subdirectory or file 2~6 already exists.
  Error occurred while processing: 2~6.
  A subdirectory or file 2~2 already exists.
  Error occurred while processing: 2~2.
  A subdirectory or file 2~8 already exists.
  Error occurred while processing: 2~8.
  A subdirectory or file 2~10 already exists.
  Error occurred while processing: 2~10.
  A subdirectory or file 2~12 already exists.
  Error occurred while processing: 2~12.
  A subdirectory or file 2 already exists.
  Error occurred while processing: 2.
    Proceeding with application of patch [07] to [C:\opt\jboss\on\jon-server-3.3.0.GA\..\rhq-agent]
  The system cannot find the path specified.
  Access is denied.
  The system cannot find the path specified.
    Assessing permissions needed during update process....
  The system cannot find the path specified.
  The system cannot find the path specified.
  The system cannot find the path specified.
  The system cannot find the path specified.
  The system cannot find the path specified.
  FINDSTR: Cannot open C:\opt\jboss\on\jon-server-3.3.0.GA\.patched\~4,2~6,2~2,2~8,2~10,2~12,2\writable.log
  The system cannot find the path specified.
  The system cannot find the path specified.
  The system cannot find the path specified.
  FINDSTR: Cannot open C:\opt\jboss\on\jon-server-3.3.0.GA\.patched\~4,2~6,2~2,2~8,2~10,2~12,2\writable.log
  ...
  The system cannot find the path specified.
  FINDSTR: Cannot open C:\opt\jboss\on\jon-server-3.3.0.GA\.patched\~4,2~6,2~2,2~8,2~10,2~12,2\writable.log
  The system cannot find the path specified.
  FINDSTR: Cannot open C:\opt\jboss\on\jon-server-3.3.0.GA\.patched\~4,2~6,2~2,2~8,2~10,2~12,2\writable.log
  The system cannot find the path specified.
  The system cannot find the path specified.
  The system cannot find the path specified.
  FINDSTR: Cannot open C:\opt\jboss\on\jon-server-3.3.0.GA\.patched\~4,2~6,2~2,2~8,2~10,2~12,2\writable.log
  Access is denied.

SBR

Product(s)

Red Hat JBoss Operations Network

Category

Troubleshoot

Tags

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