Running "hammer csv content-hosts --export" command fails with "500 internal Server Error" on Red Hat Satellite 6 server.

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.x

Issue

  • Running hammer csv content-hosts --export command fails with error in the middle of an output when there are multiple clients registered to Red Hat Satellite

Resolution

For more KB articles/solutions related to Red Hat Satellite 6.x hammer Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x hammer-related Issues

Root Cause

  • hammer csv doesn't obey request_timeout set to "-1" on /etc/hammer/cli.modules.d/foreman.yml so hammer timeout's before printing complete output.
  • Currently, this issue is being tracked in an internal Bug This content is not included.1405531 - hammer csv doesn't obey request_timeout, To know status of the bugzilla please contact Red Hat technical support

Diagnostic Steps

  • Set a time out for hammer using the article below,

Hammer commands are failing with Error: Request Timeout.

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