[Satellite 6.2] Capsule sync fails with error `RPM1004: Error retrieving metadata: NOT FOUND`

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.2.10
  • Red Hat Capsule 6.2.10

Issue

  • Capsule sync fails with error RPM1004: Error retrieving metadata: NOT FOUND

  • Observed following traceback in the sync log

Traceback (most recent call last):\n File "/usr/lib/python2.7/site-packages/celery/app/trace.py", line 240, in trace_task\n R = retval = fun(*args, **kwargs)\n File "/usr/lib/python2.7/site-packages/pulp/server/async/tasks.py", line 473, in call\n return super(Task, self).call(*args, **kwargs)\n File "/usr/lib/python2.7/site-packages/pulp/server/async/tasks.py", line 103, in call\n return super(PulpTask, self).call(*args, **kwargs)\n File "/usr/lib/python2.7/site-packages/celery/app/trace.py", line 437, in protected_call\n return self.run(*args, **kwargs)\n File "/usr/lib/python2.7/site-packages/pulp/server/controllers/repository.py", line 762, in sync\n sync_report = sync_repo(transfer_repo, conduit, call_config)\n File "/usr/lib/python2.7/site-packages/pulp/server/async/tasks.py", line 658, in wrap_f\n return f(*args, **kwargs)\n File "/usr/lib/python2.7/site-packages/pulp_rpm/plugins/importers/yum/importer.py", line 81, in sync_repo\n report = self._current_sync.run()\n File "/usr/lib/python2.7/site-packages/pulp_rpm/plugins/importers/yum/sync.py", line 320, in run\n reason=self.repomd_not_found_reason)\nPulpCodedException: Error retrieving metadata: NOT FOUND\n"





## Resolution

* Take Satellite snapshot before performing below steps.
* Run below command on Satellite server

mongo pulp_database --eval 'db.repo_distributors.update({"last_publish": {$ne: null}}, {$set: {"last_publish": null}}, {"multi":true})'



* Execute the following command in `foreman-rake console`

foreman-rake console

irb(main):001:0> User.current = User.first
irb(main):002:0> Katello::Repository.where("name ilike '%fastrack%'").each { |repo|
ForemanTasks.async_task(Actions::Pulp::Repository::DistributorPublish, :pulp_id => repo.pulp_id, :distributor_type_id =>
Runcible::Models::YumDistributor.type_id) }
exit


**Note:**  Here search is based on repository name called `fasttrack`.  Modify this search value as per requirement. 

For more KB articles/solutions related to Red Hat Satellite 6.x Capsule Sync Issues, please refer to the [Consolidated Troubleshooting Article for Red Hat Satellite 6.x Capsule Sync Issues](https://access.redhat.com/articles/6445391)



## Diagnostic Steps

* On Red Hat Satellite WebUI, under **Monitor** >> **Tasks** >> click on the **Capsule Sync task**, following error is observed:

Label: Actions::Katello::CapsuleContent::Sync
Name: Synchronize capsule content Stuck with error of:
RPM1004: Error retrieving metadata: NOT FOUND



- on the Capsule, check what repositories were affected:



# grep "PulpCodedException: Error retrieving metadata: NOT FOUND" * -B50 /var/log/messages | grep "pulp:repository" |  cut -d ":" -f 3 | sort | uniq

RedHat-Red_Hat_Enterprise_Linux_Server-Red_Hat_Enterprise_Linux_6_Server_-Optional_Fastrack_RPMs_x86_64
RedHat-Red_Hat_Enterprise_Linux_Server-Red_Hat_Enterprise_Linux_6_Server-Fastrack_RPMs_x86_64
RedHat-Red_Hat_Enterprise_Linux_Server-Red_Hat_Enterprise_Linux_7_Server-Fastrack_RPMs_x86_64
RedHat-Red_Hat_Enterprise_Linux_Server-Red_Hat_Enterprise_Linux_7_Server-_Optional_Fastrack_RPMs_x86_64
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