Provisioning a new VM based upon a template in VMware results in error "globalIPSettings are required when using Customization Spec"

Solution Verified - Updated

Environment

  • Red Hat Satellite 6
  • VMware provisioning template

Issue

  • When provisioning a new VM based upon a VMware template through Satellite 6 the following error is encountered:

    "Unable to save Failed to create a compute virtual-center (VMware) instance vm.example.com: globalIPSettings are required when using Customization Spec"

Resolution

  • Create new custom User Data template with following data:

Content from pubs.vmware.com is not included.https://pubs.vmware.com/vi3/sdk/ReferenceGuide/vim.vm.customization.Specification.html

For more KB articles/solutions related to Red Hat Satellite 6.x Provisioning Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Provisioning related Issues

Root Cause

  • The default template "Satellite Kickstart Default User Data" is not the correct template to deploy the VM because it is missing the required globalIPSettings

    The template is stored in VMWare, and Satellite is instantiating the template into a VM.
    By creating a custom user_data template, we can ask VMware to customize the template with the custom settings
    defined in that custom_user_data template.

Diagnostic Steps

  • Following errors are encountered when trying to provision a new VM:

     raise ArgumentError, "globalIPSettings are required when using Customization Spec" unless custom_spec.key?('globalIPSettings')
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