On Red Hat Satellite 6.3 '/var/log/messages' shows errors: 'pulp.streamer.server:ERROR: No catalog entry found. path=/var/lib/pulp/content/units/rpm/'

Environment

• Red Hat Satellite 6.3.x

Issue

• /var/log/messages shows errors: pulp.streamer.server:ERROR: No catalog entry found. path=/var/lib/pulp/content/units/rpm/.
• Client system Custom product/repository yum transaction fails with [Errno 14] HTTPS Error 404 - Not Found.

Resolution

• Re-sync custom repository as below:

On GUI:     
   Sync repo: Content => Product => Click on Custom product => Click on Custom repo => Right side on Top corner  'Select Action' =>  Advance Sync => Click on 'Validate Content Sync'
    => Sync

Note: Validate Content Sync would download all packages and that only purpose to avoid the scenario where package get removed later on from upstream/custom location.

• Publish new version of content view in order reflect the new changes and promote it .

For more KB articles/solutions related to Red Hat Satellite 6.x Pulp 2.0 Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Pulp 2.0-related Issues

Root Cause

• By default on Red Hat Satellite 6.3.x package download policy is on Demand.

• Package has been removed from upstream/Custom location due to which pulp unable to retrieve the package as per client demand.

Diagnostic Steps

• Check /var/log/messages for following:

e.g.

May 29 17:50:46 satellite63 pulp_streamer: pulp.streamer.server:ERROR: No catalog entry found. path=/var/lib/pulp/content/units/rpm/1c/2621ba76f36b6d3d59d336d8e6b61f7e29f30f7e39449b936ccaa16558bf27/ansible-2.5.2-1.el7.noarch.rpm
May 29 17:50:46 satellite63 pulp_streamer: [-] 127.0.0.1 - - [29/May/2018:22:50:45 +0000] "GET /var/lib/pulp/content/units/rpm/1c/2621ba76f36b6d3d59d336d8e6b61f7e29f30f7e39449b936ccaa16558bf27/ansible-2.5.2-1.el7.noarch.rpm HTTP/1.1" 404 - "-" "urlgrabber/3.10 yum/3.4.3"
May 30 06:57:30 satellite63 pulp_streamer: pulp.streamer.server:ERROR: No catalog entry found. path=/var/lib/pulp/content/units/rpm/1c/2621ba76f36b6d3d59d336d8e6b61f7e29f30f7e39449b936ccaa16558bf27/ansible-2.5.2-1.el7.noarch.rpm

• Client systems fails with following:

e.g.

https://satellite63.example.com/pulp/repos/Com_CV/Test/cv-all-repos/custom/EPEL/epel-7-x86_64/Packages/a/ansible-2.5.2-1.el7.noarch.rpm: [Errno 14] HTTPS Error 404 - Not Found

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