Puppet Server Error: Failed to find HOSTNAME via exec: Execution of '/etc/puppetlabs/puppet/node.rb HOSTNAME' returned 1

Environment

• Red Hat Enterprise Linux
• Red Hat Satellite 6

Issue

• "puppet agent -t" command failed with the following error

Puppet Server Error: Failed to find <HOSTNAME> via exec: Execution of '/etc/puppetlabs/puppet/node.rb <HOSTNAME>' returned 1

Resolution

• Follow the Diagnostic Steps first.
• Ssh to the Capsule or Satellite server which the configuration (foreman.yaml) is wrong.
• Edit the following answer file:

# For Capsule server
/etc/foreman-installer/scenarios.d/capsule-answers.yaml

# For Satellite server
/etc/foreman-installer/scenarios.d/satellite-answers.yaml

• Under the "puppet" section, set "server_foreman_url" to your Satellite url.

puppet:
  ...
  server_foreman_url: https://my_satellite.example.com
  ...

• Run the satellite installer command.

# For Capsule server
satellite-installer --scenario capsule

# For Satellite server
satellite-installer --scenario satellite

• If the installer command is finished successfully, then try to run "puppet agent -t" from the host to verify.

For more KB articles/solutions related to Red Hat Satellite 6.x Puppet Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Puppet Issues

Root Cause

• The puppet configuration for foreman is not pointed to the correct url.

Diagnostic Steps

• Make sure the host is registered to the Satellite server by making sure the content host is listed on the Content Hosts page.
• If the host is registered to the Satellite server through the Capsule server, then check the following configuration file from the Capsule server. Otherwise, check it from the Satellite server.

# For Puppet 3, check this file
/etc/puppet/foreman.yaml

# For Puppet 4, check this file
/etc/puppetlabs/puppet/foreman.yaml

• The value of the "url" field must be pointed to the Satellite server. Otherwise, please follow the Resolution steps to fix this.

:url: "https://my_satellite.example.com" 

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