Unable to register client with Red Hat Satellite 6 due to 'Validation failed: Name must not include periods' error

Environment

• Red Hat Satellite 6

Issue

• Unable to register system with Red Hat Satellite 6 error:

  HTTP error (422 - Unknown): Validation failed: Name must not include periods"
  

Resolution

• Confirm if Organization and Location is properly assigned to the domain:

  # hammer organization list    <= to list the organizations
  # hammer location list        <= to list the locations 
  

• Check for domain association to organization:

  # hammer -u admin -p changeme organization info --id 'Default Organization' | grep 'Domains' -A 1   <<<< Update the organization name  as seen in # hammer organization list  
  

• Check for domain association to location

  # hammer -u admin -p changeme location info --name 'Default Location' | grep 'Domains' -A 1	    <<<< Update the location name as seen in # hammer location list
  

  Note: In above commands replace changeme by appropriate admin password of Red Hat Satellite 6.

• If the system is provisioned via Red Hat Satellite, check if the system has a valid location and domain associated to it:
  Go to Satellite Web UI -> Hosts -> All Hosts -> Search for "system.example.com" -> Edit -> Verify if system is associated to a location

• Check for the domain:
  Go to Satellite Web UI -> Hosts -> All Hosts -> Search for "system.example.com" -> Edit -> Interfaces Tab -> Edit -> Check for the domain.

• Compare the outputs for # hostname -f and # hostname. If there is a difference of upper case and lower case in them, correct the /etc/hosts file with the correct entry and verify that output for both commands are in same case.

• After this register the system again.

• If it still fails, This content is not included.open a Support Case

For more KB articles/solutions related to Red Hat Satellite 6.x Client Subscription Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Client Subscription Issues

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