Red Hat Satellite 6: Remote Execution is getting failed with error: Error initializing command: Net::SSH::ConnectionTimeout - Net::SSH::ConnectionTimeout.

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.x
  • A jumpserver between satellite and client.

Issue

  • When trying to execute remote job on content-hosts registered to Red Hat Satellite getting below error:

    Error initializing command: Net::SSH::ConnectionTimeout -  Net::SSH::ConnectionTimeout

Resolution

  • Verify for ssh connection and passwordless sudo from satellite server to content host.

  • Mention parameter remote_execution_fallback_proxy as Yes on Red Hat Satellite as below:

    • Satellite Web UI --> Administer --> Settings --> select Remote Execution tab --> modify
      remote_execution_fallback_proxy to yes.

  • While using a jumpserver between the satellite server and the client, the below entry is required in the file ~foreman-proxy/.ssh/config 

    Host client.example.com  ProxyCommand    ssh -W %h:%p jumpserver.example.com

  • Based on the shared ssh key of the host set the content source as Red Hat satellite/Capsule FQDN.

    • Satellite WEBUI --> Hosts --> All Hosts --> Select the Client Host --> Edit --> Set Content Source to the Satellite/Capsule server.

For more KB articles/solutions related to Red Hat Satellite 6.x Remote Execution Issues,refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Remote Execution Issues.

Root Cause

  • Parameter remote_execution_fallback_proxy was not set to yes on Red Hat Satellite UI.

Diagnostic Steps

  • While running the remote execution job on the content host, the below error is observed:

    Error initializing command: Net::SSH::ConnectionTimeout -  Net::SSH::ConnectionTimeout

  • Remote job initiating from capsule when SSH key is shared with Red Hat satellite server. Dynflow console shows proxy URL as capsule instead of Red Hat satellite:

    proxy_url: https://capsule.net:9090
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