[Satellite 6 ] tasks are queueing up and sync repos from CDN delaying

Environment

Red Hat Satellite 6

Issue

• Satellite 6 tasks tasks are queuing up and never sync repositories from CDN properly.
• Satellite server rebooted accidentally and after that CDN sync is delaying

Resolution

• Check if there is any sync plan configured. If yes, check the sync plan is executing

# sudo su - postgres -c "psql -d foreman -c 'select label,count(label),state,result from foreman_tasks_tasks where state <> '\''stopped'\'' group by label,state,result ORDER BY label;'"

• If sync plan is executing , need to wait and monitor the task if it is successful
• You can check the configured sync plan by hammer :

# hammer -u <admin_user> -p <password> sync-plan list --organization-id id

For more KB articles/solutions related to Red Hat Satellite 6.x Repository Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Repository Issues.

Root Cause

• Due to a pre-configured sync plan, the satellite kicks off syncing all the repositories. Customer tried to sync repositories at the sametime manually. As a result, the new sync request get in the queue and has to wait until the previous sync completed.

Diagnostic Steps

• Check the running task :

#  sudo su - postgres -c "psql -d foreman -c 'select label,count(label),state,result from foreman_tasks_tasks where state <> '\''stopped'\'' group by label,state,result ORDER BY label;'"
                     label                      | count |  state  | result  
------------------------------------------------+-------+---------+---------
 Actions::Candlepin::ListenOnCandlepinEvents    |     1 | paused  | error
 Actions::Candlepin::ListenOnCandlepinEvents    |     1 | running | pending
 Actions::Katello::EventQueue::Monitor          |     1 | running | pending
 Actions::Katello::Host::GenerateApplicability  |     1 | paused  | error
 Actions::Katello::Host::UploadPackageProfile   |     4 | running | pending
 Actions::Katello::Repository::MetadataGenerate |     5 | paused  | error
 Actions::Katello::Repository::ScheduledSync    |  1052 | running | pending  <== 

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