Red Hat Satellite or Capsule (installation or upgrade) fails with the Error rh-postgresql96-postgresql-syspaths conflicts with postgresql-9.2.24-1.el7_5.x86_64

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.8
  • Red Hat Capsule 6.10

Issue

  • While trying to install Red Hat Satellite, it fails with the following error message:

     [ERROR 2019-10-23T14:51:25 main]  /Stage[main]/Postgresql::Server::Install/Package[postgresql-server]/ensure: change from 'purged' to 'present' failed: Execution of '/usr/bin/yum -d 0 -e 0 -y install postgresql-server' returned 1: Error: rh-postgresql96-postgresql-syspaths conflicts with postgresql-9.2.24-1.el7_5.x86_64

  • A similar error could be observed during the upgrade to Red Hat Capsule 6.10 as well.

    2021-11-17 09:19:31 [ERROR ] [configure] Execution of '/bin/yum -d 0 -e 0 -y install rh-postgresql12-postgresql-syspaths' returned 1: Error: rh-postgresql12-postgresql-syspaths conflicts with postgresql-9.2.24-7.el7_9.x86_64
2021-11-17 09:19:31 [ERROR ] [configure] You could try using --skip-broken to work around the problem
2021-11-17 09:19:31 [ERROR ] [configure] You could try running: rpm -Va --nofiles --nodigest
2021-11-17 09:19:31 [ERROR ] [configure] Loaded plugins: langpacks, product-id, subscription-manager
2021-11-17 09:19:31 [ERROR ] [configure] /Stage[main]/Postgresql::Client/Package[postgresql-client]/ensure: change from 'purged' to 'present' failed: Execution of '/bin/yum -d 0 -e 0 -y install rh-postgresql12-postgresql-syspaths' returned 1: Error: rh-postgresql12-postgresql-syspaths conflicts with postgresql-9.2.24-7.el7_9.x86_64

Resolution

  • Create a snapshot\backup of the affected Red Hat Satellite or Capsule server and then proceed with the removal of postgresql package from the affected system.

    # rpm --nodeps -evh postgresql

  • Once the removal is completed,

    • If It was an installation attempt that had failed, then simply execute the satellite-installer command to get it completed.

    • If it was an upgrade attempt that failed, then re-run the upgrade and observe it till the end of the execution.

  • NOTE: To address this concern during the upgrade of capsule 6.9 to 6.10, The Bugzilla This content is not included.2204490 has been opened.

 

For more KB articles/solutions related to Red Hat Satellite 6.x Installation/Upgrade/Update Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Installation/Upgrade/Update Issues.

Root Cause

  • Package postgresql was installed on the Satellite or Capsule server which was not required.

Diagnostic Steps

  • Check the log file satellite.log for Red Hat Satellite or capsule.log for Red Hat Satellite Capsule server inside /var/log/foreman-installer directory for the errors.

  • In case no error messages were found in /var/log/foreman-installer/satellite.log or /var/log/foreman-installer/capsule.log, please check for errors in /var/log/foreman-maintain/foreman-maintain.log

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