Unable to start pulp_streamer service after fresh installation of Red Hat Satellite 6.6

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.6

Issue

  • Unable to start pulp_streamer service due to special character availability in katello-proxy-password while fresh installation of Red Hat Satellite 6.6

Resolution

  • Firstly try to restart the 'pulp_streamer' service

    # for i in pulp_celerybeat pulp_resource_manager pulp_workers pulp_streamer; do service $i restart; done

  • If restart won't help, there is a possibility you are hitting a bugzilla This content is not included.1719175 that has been fixed in Satellite 6.7 Server .

  • Update to Red Hat Satellite Server 6.7 version.

For more KB articles/solutions related to Red Hat Satellite 6.x Pulp 2.0 Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Pulp 2.0-related Issues

Root Cause

  • The katello proxy password contains a special character.

Diagnostic Steps

  • Following errors observed in /var/log/foreman-installer/satellite.log

    $ grep "Running installer with args" var/log/foreman-installer/*
var/log/foreman-installer/satellite.1.log:[ INFO 2020-01-09T15:18:38 main] Running installer with args [["--scenario", "satellite", "--katello-proxy-url=http://proxy.example.com", "--katello-proxy-port=9090", "--katello-proxy-username=ap-rhn-proxy", "--katello-proxy-password=tq4ijXX\\'i7"]]
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