Unable to synchronize any repositories in Satellite

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.6

Issue

  • Why am I getting the following error when trying to synchronize any Red Hat repository? ("RPM1004: Error retrieving metadata: Forbidden")

Resolution

Make sure the root cause below apply to your specific case before proceeding with the resolution.

The first thing to do will be to go on your Satellite and perform the following:

Content --> Subscriptions --> Manage Manifest --> Delete

Once this is done, you can create a new subscription allocation in the portal and reimport a new manifest.

For more KB articles/solutions related to Red Hat Satellite 6.x Repository Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Repository Issues.

Root Cause

The subscription allocation providing the imported manifest has been removed from the Red Hat portal. A human error is likely to be the root cause. Someone may have deleted the subscription allocation accidentally.

Diagnostic Steps

  • In the Satellite GUI, under Content -> Subscriptions, the following error will pop up:
    "The Subscription Allocation providing the imported manifest has been removed. Please create a new Subscription Allocation and import the new manifest."
  • The following error message can be observed when trying to synchronize any repository: "RPM1004: Error retrieving metadata: Forbidden"
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