Hammer ping fails to respond after upgrading Red Hat Satellite to v.6.7

Environment

• Red Hat Satellite 6.7 and above

Issue

• Upgrading Red Hat Satellite from 6.6 to 6.7, hammer ping command fails with below error:

    [root@satellite ~]# hammer ping
    Error: The server does not support this operation.
  

Resolution

• Reload the cache from the server with below command:

    # hammer --reload-cache ping
    # hammer ping
  

• Another alternative would be to regenerate apipie:cache

    # foreman-rake tmp:cache:clear
    # foreman-rake apipie:cache
    # hammer --reload-cache ping
    # hammer ping
  

For more KB articles/solutions related to Red Hat Satellite 6.x hammer Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x hammer-related Issues

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