Provisioning token is blank after creating a host on Satellite 6

Solution Verified - Updated

Environment

  • Red Hat Satellite 6

Issue

  • Provisioning token is blank after creating a host on Satellite 6 and as a result, while provisioning host is not able to download the kickstart file.

Resolution

On Red Hat Satellite 6.10 and earlier:

  • Modify Token Expiry duration after navigating to below page on Satellite WebUI

    WebUI >> Administer >> Settings >> Provisioning >> Token duration >> Change it to 360
    

On Red Hat Satellite 6.11 and later:

  • Modify Installation token lifetime duration after navigating to below page on Satellite WebUI

    WebUI >> Administer >> Settings >> Provisioning >> Installation token lifetime >> Change it to 360
    

For more KB articles/solutions related to Red Hat Satellite 6.x Provisioning Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Provisioning related Issues

Root Cause

  • Token expiry is set to 0, due to which token is always blank after creating the host.

Diagnostic Steps

On Red Hat Satellite 6.10 and earlier:

  • Verify if Token Expiry value is modified or set to 0.

    WebUI >> Administer >> Settings >> Provisioning >> Token duration 
    

On Red Hat Satellite 6.11 and later:

  • Verify if Installation token lifetime value is modified or set to 0.

    WebUI >> Administer >> Settings >> Provisioning >> Installation token lifetime 
    
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