Capsule Upgrade Playbook is failing on the Red Hat Satellite server.

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.8.x

Issue

  • Unable to upgrade the capsule server using remote execution.
  • Capsule upgrade playbook is failing on the Red Hat Satellite 6.8 server.
  • Capsule upgrade playbook is failed with the error "Failed! Capsule server upgrade failed. See /var/log/foreman-installer/capsule.log in the Capsule server for more information" but no capsule.log generated on the capsule server.

Resolution

  • Verify the package version of rubygem-foreman_maintain on the capsule server and update the package to the latest version.
  • The latest version of the package rubygem-foreman_maintain is rubygem-foreman_maintain-0.6.13-1.el7sat.noarch.

For more KB articles/solutions related to Red Hat Satellite 6.x Installation/Upgrade/Update Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Installation/Upgrade/Update Issues.

Root Cause

  • Capsule upgrade playbook didn't update the package rubygem-foreman_maintain.
  • Red Hat Engineering team is already aware of this bug and is currently tracking the same in the public Red Hat Bugzilla This content is not included.1901136.
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