Red Hat Satellite 6 pulp service fails with /usr/lib/python2.7/site-packages/gofer/messaging/adapter/factory.py NoAdaptersLoaded: No messaging adapters loaded

Solution Verified - Updated

Environment

  • Red Hat Satellite 6

Issue

  • On Satellite 6 when running hammer ping shows pulp and pulp_auth services are not in a failed state.

       pulp:             
       Status:          FAIL
       Server Response: Message: 500 Internal Server Error
   pulp_auth:        
       Status:          FAIL
       Server Response: Message: Skipped pulp_auth check after failed                                                       
   pulp check

Resolution

  • Make sure python-gofer-qpid package is installed from Red Hat Satellite repository.

  • Enable the relavent Satellite repository and install the package.

      # subscription-manager repos --enable=rhel-7-server-satellite-6.x-rpms
  # yum install python-gofer-qpid

  • Run satellite-installer.

      # satellite-installer --scenario satellite

For more KB articles/solutions related to Red Hat Satellite 6.x Pulp 2.0 Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Pulp 2.0-related Issues

Root Cause

  • Package "python-gofer-qpid" is installed from third-party repository.

       # yum list installed python-gofer-qpid
   Installed Packages
   python-gofer-qpid.noarch            2.12.5-7.el7sat            Fedora Project

Diagnostic Steps

  • /var/log/messages shows following error:

        id-sat-bta pulp: pulp.server.webservices.application:CRITICAL:     
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-       43456) The Pulp server encountered an unexpected failure  during initialization
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456) Traceback (most recent call last):
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/pulp/server/webservices/application.py", line   111, in wsgi_application
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     _initialize_web_services()
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/pulp/server/webservices/application.py", line 86, in _initialize_web_services
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     AgentServices.start()
     id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/pulp/server/agent/direct/services.py", line 37, in start
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     Services.reply_handler = ReplyHandler(url)
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/pulp/server/agent/direct/services.py", line 111, in __init__
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     queue.declare(url)
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/gofer/messaging/adapter/model.py", line 40, in _fn
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     return fn(*args, **keywords)
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/gofer/messaging/adapter/model.py", line 360, in declare
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     adapter = Adapter.find(url)
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)   File "/usr/lib/python2.7/site-packages/gofer/messaging/adapter/factory.py", line 165, in find
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456)     raise NoAdaptersLoaded()
    id-sat-bta pulp: pulp.server.webservices.application:ERROR: (1501-43456) NoAdaptersLoaded: No messaging adapters loaded
    id-sat-bta pulp: pulp.server.webservices.application:CRITICAL:
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