Company Name/Display Name under Subscription Certificate by different account type (personal/corporate)
Issue
- Understand subscription certificate by different account types
- The contents in subscription certificate are different by account type
Resolution
Case 1. Corporate Account (blank Display Name)
- Subscription Certificate under Corporate Account with blank This content is not included.Display Name, will show 'Company Name' only.
- The 'Company Name' reflects the company name of your login ID
- Should the company name needs to be changed, please Contact This content is not included.Red Hat Customer Service. Please note that the company name cannot be changed for some accounts and under certain circumstances.
- Personal Information Page of Corporate Account looks like this:
Case 2. Corportate Account with Display Name
- Subscription Certificate under Corporate Account with a Display Name, will show both 'Company Name' and 'Display Name'.
- 'Display Name' is the name customer separately put under the This content is not included.Personal Information page of the Customer Portal
- The 'Display Name' was meant to show company name in local language
If 'Display Name' is blank, it will only show 'Company Name' of the login ID as per above (case 1)
Case 3. Personal Account (no company name)
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As Personal Account is meant for personal use only, it will only show the First name and the Last name of the login ID
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Company name is blank
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There is no Company name / Company display name under the This content is not included.personal information page of the Personal Account.
* Please be aware that, due to security policies, Red Hat Customer Service cannot download subscription certificates on behalf of customers. You can download your subscription certificates by clicking on each subscription number at the following link: This content is not included.Red Hat Subscription Management
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Product(s)
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