Red Hat Satellite upgrade to 6.8 fails with 'foreman-maintain packages is-locked --assumeyes failed! Check the output for error!'

Environment

• Red Hat Satellite 6.8

Issue

• Red Hat Satellite upgrade to 6.8 fails with below error in /var/log/foreman-installer/satellite.log:

[ INFO 2021-07-30T17:38:26 main] All hooks in group post finished
[DEBUG 2021-07-30T17:38:26 main] Exit with status code: 2 (signal was 2)
[ERROR 2021-07-30T17:38:26 main] Errors encountered during run:
[ERROR 2021-07-30T17:38:26 main] foreman-maintain packages is-locked --assumeyes failed! Check the output for error!                 <====== 
[DEBUG 2021-07-30T17:38:26 main] Cleaning /tmp/kafo_installation20210730-34037-10acbfu

Resolution

• The error in the satellite.log is a false positive and can be ignored. This issue was reported to the engineer Public Red Hat Bugzilla This content is not included.# 1881150.
• The reported issue has been fixed in the errata RHSA-2021:1313
• This content is not included.Upgrade the Red Hat Satellite server to version 6.9 to avail the fix in the product.

For more KB articles/solutions related to Red Hat Satellite 6.x Installation/Upgrade/Update Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Installation/Upgrade/Update Issues.

Diagnostic Steps

If the issue is encountered while updating a Capsule server to 6.8.z, one useful diagnostic step would be to check if the latest satellite-capsule packages are present in the **** or not. This can be done by running the following command on the affected Capsule server:

# yum list --showduplicates satellite-capsule

Correct output looks like this:

 # yum list --showduplicates satellite-capsule
 Loaded plugins: product-id, search-disabled-repos, subscription-manager
 Installed Packages
 satellite-capsule.noarch                                               6.8.0.1-1.el7sat                                                @rhel-7-server-satellite-capsule-6.8-rpms
 Available Packages
 satellite-capsule.noarch                                               6.8.0-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.0.1-1.el7sat                                                rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.1-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.2-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.3-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.4-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.5-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 
 satellite-capsule.noarch                                               6.8.6-1.el7sat                                                  rhel-7-server-satellite-capsule-6.8-rpms 

If output looks like this, it indicates missing package versions:

# yum list --showduplicates satellite-capsule
Loaded plugins: enabled_repos_upload, package_upload, product-id, search-disabled-repos, subscription-manager, tracer_upload
Installed Packages
satellite-capsule.noarch                          6.8.2-1.el7sat                             @rhel-7-server-satellite-capsule-6.8-rpms
Available Packages
satellite-capsule.noarch                          6.8.0-1.el7sat                             rhel-7-server-satellite-capsule-6.8-rpms
satellite-capsule.noarch                          6.8.0.1-1.el7sat                           rhel-7-server-satellite-capsule-6.8-rpms
satellite-capsule.noarch                          6.8.1-1.el7sat                             rhel-7-server-satellite-capsule-6.8-rpms
satellite-capsule.noarch                          6.8.2-1.el7sat                             rhel-7-server-satellite-capsule-6.8-rpms
Uploading Enabled Repositories Report
Loaded plugins: product-id, subscription-manager

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