How can I change/update the name of the default Organization on our RH Satellite ?

Solution Verified - Updated

Environment

  • Red Hat Satellite

Issue

  • How to change/update the name of the default Organization on our RH Satellite ?
  • Currently the Organization name is set to the Admin's name instead of the company name. How can we update it ?

Resolution

Contact Red Hat Customer Services and request a name change for your account, then This content is not included.open a case with the Red Hat Technical Support to get a new certificate using the new name ; you will then be able to apply the change by activating the new certificate on your RH Satellite using the command :

# rhn-satellite-activate --rhn-cert=/path/to/cert

or, if your satellite is not connected to RHN,

# rhn-satelite-activate --rhn-cert=/path/to/cert --disconnected

Root Cause

The default organization name is dependent on the Owner field in the  satellite certificate. As your old certificate might have owner as admin  name, thus on activation of that certificate, the organization name  would be shown as the administrators name instead of the company name.

Comments

On RH Satellite Certificate - activation and troubleshooting you can also refer our video series on our Customer Portal :

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