Red Hat Satellite 6 installation fails with error Execution of '/bin/yum -d 0 -e 0 -y install tfm-rubygem-foreman_openscap' returned 1: Error unpacking rpm package tfm-rubygem-foreman_openscap-4.1.3-1.el7sat.noarch

Environment

• Red Hat Satellite 6

Issue

• Red Hat Satellite 6 installation fails with below error in /var/log/foreman-installer/satellite.log file:

   [ERROR ] [configure] Execution of '/bin/yum -d 0 -e 0 -y install tfm-rubygem-foreman_openscap' returned 1: Error unpacking rpm package tfm-rubygem-foreman_openscap-4.1.3-1.el7sat.noarch
  [ERROR ] [configure] unpacking of archive failed: cpio: mkdir failed - No such file or directory
  [ERROR ] [configure] /Stage[main]/Foreman::Plugin::Openscap/Foreman::Plugin[openscap]/Package[tfm-rubygem-$oreman_openscap]/ensure: change from 'purged' to 'present' failed: Execution of '/bin/yum -d 0 -e 0 -y install tfm-rubygem-for$man_openscap' returned 1: Error unpacking rpm package tfm-rubygem-foreman_openscap-4.1.3-1.el7sat.noarch
  [ERROR ] [configure] unpacking of archive failed: cpio: mkdir failed - No such file or directory
  

Resolution

• The missing directory /usr/share/foreman/public/ is provided by foreman package. Reinstall the foreman package which should create the mentioned missing directory.

  # yum reinstall foreman
  

For more KB articles/solutions related to Red Hat Satellite 6.x Installation/Upgrade/Update Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Installation/Upgrade/Update Issues.

Root Cause

• The /usr/share/foreman/public/ directory is missing from Satellite machine.

Diagnostic Steps

• Download the tfm-rubygem-foreman_openscap package and capture the strace while trying to install it:

  # strace -fxvto /tmp/strace.txt -s 4096 rpm -ivh package_name
  

• The strace shows that the update is getting failed at below step:

  131286 14:35:30 mkdir("/usr/share/foreman/public/apipie-cache", 0755) = -1 ENOENT (No such file or directory)
  

• As per the strace, the below parent directory is missing which is provided by foreman package:

  # ls -ld /usr/share/foreman/public/
  ls: cannot access /usr/share/foreman/public/: No such file or directory
  

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