Content View export in Red Hat Satellite 6 fails with error undefined method `first' for nil:NilClass

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.10

Issue

  • Exporting content view in Red Hat Satellite 6.10 fails with below error:

    # hammer content-export incremental version --content-view=cv --version=2.0 --organization="Default Organization" --lifecycle-environment Library --chunk-size-gb 2
    [.....................................................................................................] [100%]
    Error: Pulp task error
    undefined method `first' for nil:NilClas
    

Resolution

  • This issue has been fixed on Satellite 6.11.

  • Apply below hotfix in Satellite 6.10.2 for This content is not included.Red Hat Bugzilla 2033847

    • Take a complete backup or snapshot of Satellite 6.10 server.

    • Download the hotfix RPM attached in This content is not included.Red Hat Bugzilla 2033847 and copy it to Satellite server.

    • Run below command to apply the hotfix.

            # yum install ./python3-pulpcore-3.14.9-2.HOTFIXRHBZ2033847.el7pc.noarch.rpm --disableplugin=foreman-protector
      
            # systemctl restart pulpcore-{content,api,worker@*}.service
      

For more KB articles/solutions related to Red Hat Satellite 6.x Content View Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Content View Issues

Root Cause

SBR
Product(s)
Components
Category

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