Repository Red Hat Satellite Tools 6.9 not visible in registered Content Host

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.9
  • Red Hat Enterprise Linux (RHEL) 6, 7, 8

Issue

  • In Red Hat Satellite 6.9 the repo Satellite Tools 6.9 is synced, enabled and added to the Content View

  • After promoting and publishing, the repo is not visible in registered Content Hosts

    After doing the actions:

    yum clean all
rm -rf /var/cache/yum/*
subscription-manager refresh
yum repolist
subscription-manager repos --list
subscription-manager repos --list-enabled

    The repo still don't appear in the list of repos available to the Content Hosts

Resolution

  • Since the repo is disabled by default, enabling it in the Activation Key (AK) doesn't work on already registered content hosts, because the AK only takes place when a host is registered or re-registered to Satellite, so enabling the repo in the AK will have no effect

  • The way to enable the repo and make it visible in an already registered content host can be done through:

    • The Satellite Web UI:
      Hosts -> Content Hosts -> Select Hosts -> Select Action dropdown -> Manage repository sets, and there enable the Satellite Tools 6.9.

    • Via hammer command:
      hammer host subscription content-override --host hostname_fqdn --content-label satellite-tools-6.9-for-rhel-{7|8}-x86_64-rpms --override-name enabled --value true

      In this way Candlepin override the state of the repo, for the next time a subscription-manager refresh will be launched

  • In Red Hat Enterprise Linux 7.9 and >=8.3:

    • At last, need to launch a subscription-manager refresh --force, on the Content Hosts (via Remote Execution or Ansible, the --force option regenerates the entitlement certificates even if don't find any change in the repos, without he --force will not see the repo available)

  • In Red Hat Enterprise Linux < 7.9 and < 8.3:

    • The releases of Red Hat Enterprise Linux < 7.9 doesn't have a subscription-manager refresh --force, but in this releases the susbcription-manager refresh command always launch a --force by default, so a subscription-manager refresh will be enough

  • Red Hat is aware of this issue and is working on enhancing a future version of Red Hat Satellite. This is due to a bug in Candlepin, can see the bugzilla This content is not included.BZ#1972501

Workaround:

  • Another way to view the repo is to re-register the hosts, in this way the updated information from the AK is applied to the host.

For more KB articles/solutions related to Red Hat Satellite 6.x Repository Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Repository Issues.

Diagnostic Steps

  • Verify Red Hat Satellite has not enabled Simple Content Access in the manifest, because if it's enabled this can be the following This content is not included.BZ#1924844

    That can be resolved installing the errata RHSA-2021:4702

  • Verify the repo is enabled, synced and is available in the last Content View promoted and published to the Content Hosts

  • Verify different options of subcription-manager sub-commands, and if this takes effect in the list of repos available from the content hosts

  • A subcription-manager refresh doesn't takes any effect in the list of repos available from the Content Hosts

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