In-place upgrade of Red Hat Satellite 6 server from RHEL-7 to RHEL-8 fails with package idm-tomcatjss-7.8.0-1.module+el8.10.0+21280+cce842b8.noarch from rhel-8-for-x86_64-appstream-rpms requires tomcat.

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.11

Issue

  • RHEL-7 to RHEL-8 upgrade of Red Hat Satellite 6 server using leapp fails with below error:

       cannot install the best update candidate for package tomcatjss-7.2.5-1.el7.noarch
   package idm-tomcatjss-7.8.0-1.module+el8.10.0+21280+cce842b8.noarch from rhel-8-for-x86_64-appstream-rpms requires tomcat, but none of the providers can be installed
tomcatjss-7.2.5-1.el7.noarch from @System  does not belong to a distupgrade repository

  • RHEL-7 to RHEL-8 upgrade of Red Hat Satellite 6 server using leapp fails with below error in /var/log/leapp/leapp-report.txt:

    Risk Factor: high (error)
Title: DNF execution failed with non zero exit code.
Summary: {"hint": "If there was a problem reaching remote content (see stderr output) and proxy is configured in the YUM/DNF configuration file, the proxy configuration is likely causing this error. Make sure the proxy is properly configured in /etc/dnf/dnf.conf. It's also possible the proxy settings in the DNF configuration file are incompatible with the target system. A compatible configuration can be placed in /etc/leapp/files/dnf.conf which, if present, it will be used during some parts of the upgrade instead of original /etc/dnf/dnf.conf. In such case the configuration will also be applied to the target system. Note that /etc/dnf/dnf.conf needs to be still configured correctly for your current system to pass the early phases of the upgrade process.", "STDERR": "Warning: Package marked by Leapp to install not found in repositories metadata: rubygem-foreman_ansible_core rubygem-foreman-tasks-core rubygem-foreman_remote_execution_core log4j12\nWarning: Package marked by Leapp to upgrade not found in repositories metadata: leapp gpg-pubkey leapp-upgrade-el7toel8 python2-leapp\nTransaction check: \n\n Problem 1: package katello-4.3.0-3.el8sat.noarch requires candlepin-selinux >= 2.0, but none of the providers can be installed\n  - cannot install the best update candidate for package candlepin-selinux-4.1.19-1.el7sat.noarch\n  - cannot install the best candidate for the job\n  - candlepin-selinux-4.1.19-1.el7sat.noarch does not belong to a distupgrade repository\n  - nothing provides selinux-policy >= 3.14.3-128.el8_9.1 needed by candlepin-selinux-4.1.23-1.el8sat.noarch\n Problem 2: package katello-4.3.0-3.el8sat.noarch requires candlepin >= 2.0, but none of the providers can be installed\n  - cannot install the best update candidate for package candlepin-4.1.19-1.el7sat.noarch\n  - package katello-4.3.0-3.el8sat.noarch requires candlepin-selinux >= 2.0, but none of the providers can be installed\n  - package candlepin-selinux-4.1.13-1.el8sat.noarch requires candlepin = 4.1.13-1.el8sat, but none of the providers can be installed\n  - package candlepin-selinux-4.1.14-1.el8sat.noarch requires candlepin = 4.1.14-1.el8sat, but none of the providers can be installed\n  - package candlepin-selinux-4.1.19-1.el8sat.noarch requires candlepin = 4.1.19-1.el8sat, but none of the providers can be installed\n  - package candlepin-selinux-4.1.19-2.el8sat.noarch requires candlepin = 4.1.19-2.el8sat, but none of the providers can be installed\n  - cannot install both candlepin-4.1.23-1.el8sat.noarch and candlepin-4.1.13-1.el8sat.noarch\n  - cannot install both candlepin-4.1.23-1.el8sat.noarch and candlepin-4.1.14-1.el8sat.noarch\n  - cannot install both candlepin-4.1.23-1.el8sat.noarch and candlepin-4.1.19-1.el8sat.noarch\n  - cannot install both candlepin-4.1.23-1.el8sat.noarch and candlepin-4.1.19-2.el8sat.noarch\n  - package satellite-6.11.5.7-1.el8sat.noarch requires katello >= 3.14.0, but none of the providers can be installed\n  - cannot install the best update candidate for package candlepin-selinux-4.1.19-1.el7sat.noarch\n  - cannot install the best candidate for the job\n  - katello-4.3.0-3.el7sat.noarch does not belong to a distupgrade repository\n  - nothing provides selinux-policy >= 3.14.3-128.el8_9.1 needed by candlepin-selinux-4.1.23-1.el8sat.noarch\n  - candlepin-4.1.19-1.el7sat.noarch does not belong to a distupgrade repository\n", "STDOUT": "Last metadata expiration check: 0:02:53 ago on Fri Oct 11 14:08:50 2024.\nPackage foreman-installer-katello-1:3.1.2.8-1.el7sat.noarch is already installed.\nPackage rubygem-foreman_maintain-1:1.0.19-1.el7sat.noarch is already installed.\nPackage tfm-rubygem-smart_proxy_ansible-3.3.1-5.el7sat.noarch is already installed.\nPackage satellite-installer-6.11.0.7-1.el7sat.noarch is already installed.\nPackage katello-4.3.0-3.el7sat.noarch is already installed.\nPackage satellite-6.11.5.7-1.el7sat.noarch is already installed.\nPackage foreman-installer-1:3.1.2.8-1.el7sat.noarch is already installed.\n"}

Resolution

Workaround

  • Add tomcat and tomcat-lib to the /etc/leapp/transaction/to_keep file to retain the packages during the upgrade.

    # echo tomcat >> /etc/leapp/transaction/to_keep
# echo tomcat-lib >> /etc/leapp/transaction/to_keep

  • Proceed with the upgrade to RHEL-8.

  • For more information, open a This content is not included.support case with Red Hat Technical Support Team.

For more KB articles/solutions related to Red Hat Satellite 6.x LEAPP Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x LEAPP Issues.

Root Cause

Diagnostic Steps

  • The leapp preupgrade command for upgrading the Red Hat Satellite server to RHEL 8.10failed with below error:

       [ERROR] Actor: dnf_transaction_check
Message: DNF execution failed with non zero exit code.
Summary:
    Stdout: Last metadata expiration check: 0:01:40 ago on Thu May 23 17:30:47 2024.
            Package foreman-installer-katello-1:3.1.2.8-1.el7sat.noarch is already installed.
            Package rubygem-foreman_maintain-1:1.0.19-1.el7sat.noarch is already installed.
            Package tfm-rubygem-smart_proxy_ansible-3.3.1-5.el7sat.noarch is already installed.
            Package satellite-installer-6.11.0.7-1.el7sat.noarch is already installed.
            Package katello-4.3.0-3.el7sat.noarch is already installed.
            Package satellite-6.11.5.7-1.el7sat.noarch is already installed.
            Package foreman-installer-1:3.1.2.8-1.el7sat.noarch is already installed.
    Stderr: Warning: Package marked by Leapp to install not found in repositories metadata: log4j12
            Warning: Package marked by Leapp to upgrade not found in repositories metadata: python2-leapp leapp gpg-pubkey leapp-upgrade-el7toel8
            Transaction check: 
            
             Problem: problem with installed package tomcatjss-7.2.5-1.el7.noarch
              - cannot install the best update candidate for package tomcatjss-7.2.5-1.el7.noarch
              - package idm-tomcatjss-7.8.0-1.module+el8.10.0+21280+cce842b8.noarch from rhel-8-for-x86_64-appstream-rpms requires tomcat, but none of the providers can be installed
              - tomcatjss-7.2.5-1.el7.noarch from @System  does not belong to a distupgrade repository
              - conflicting requests
    Hint: If there was a problem reaching remote content (see stderr output) and proxy is configured in the YUM/DNF configuration file, the proxy configuration is likely causing this error. Make sure the proxy is properly configured in /etc/dnf/dnf.conf. It's also possible the proxy settings in the DNF configuration file are incompatible with the target system. A compatible configuration can be placed in /etc/leapp/files/dnf.conf which, if present, it will be used during some parts of the upgrade instead of original /etc/dnf/dnf.conf. In such case the configuration will also be applied to the target system. Note that /etc/dnf/dnf.conf needs to be still configured correctly for your current system to pass the early phases of the upgrade process.
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