Provisioning with Red Hat Satellite 6 fails with: Failed to run Satellite Provisioning script

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.15
  • PXE or PXE less
  • Boot disk based
  • Provisioning RHEL 9.x

Issue

  • Provisioning with Satellite 6 fails with: 

    Failed to run Satellite Provisioning script

Resolution

  • Refer the Diagnostic Steps to confirm the issue.

  • Correct the permission for /var/www/html/pub/katello-rhsm-consumer to be 755 and hence should look like:

       # chmod 755 /var/www/html/pub/katello-rhsm-consumer 
   # ll  /var/www/html/pub/katello-rhsm-consumer 
-rwxr-xr-x. 1 root root 7964 Apr 26 18:43 /var/www/html/pub/katello-rhsm-consumer

For more KB articles/solutions related to Red Hat Satellite 6.x Provisioning Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Provisioning related Issues

Root Cause

  • Permission for /var/www/html/pub/katello-rhsm-consumer was changed to 750

Diagnostic Steps

  • /var/log/httpd/foreman_error.log has the below trace:

    [Tue Jun 04 10:21:10.327370 2024] [core:error] [pid 2922195:tid 139976767473408] (13)Permission denied: [client 10.254.133.222:55850] AH00132: file permissions deny server access: /var/www/html/pub/katello-rhsm-consumer

  • On further confirmation:

       # ll  /var/www/html/pub/katello-rhsm-consumer 
-rwxr-x---. 1 root root 7964 Apr 26 18:43 /var/www/html/pub/katello-rhsm-consumer
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