Logging Collection Dashboard is not visible in RHOCP 4

Environment

• Red Hat OpenShift Container Platform (RHOCP)
  • 4
• Red Hat OpenShift Logging (RHOL)
  • 5.9
  • 6.0
  • 6.1

Issue

• After upgrading to Red Hat Logging 5.9, the Logging Collection Dashboard is not visible, even when the ERRATA for the the bug This content is not included.LOG-5308 is applied
• The grafana-dashboard-cluster-logging configmap is not recreated by the Red Hat Cluster Logging Operator although the Cluster Logging Operator version

Resolution

Red Hat investigated this issue in bug report:

If this issue still occurs in your environment after updating, open a support case in the Red Hat Customer Portal referring to this solution.

Workaround

Follow the steps for "Upgrading the Red Hat OpenShift Logging Operator to watch all namespaces".

Root Cause

The collector metrics dashboard could be removed after an operator upgrade because of race condition during the transition from the old pod deployment to the new.

Diagnostic Steps

1. Verify that the Cluster Logging Operator version is 5.9:

   $ oc get csv -n openshift-logging |grep "cluster-logging" 
   

2. Verify the Logging / Collection Dashboard is not visible in the OpenShift Console > Observe > Dashboards > Dashboard: Logging / Collection

3. Verify that the grafana-dashboard-cluster-logging configmap that contains the definition of the Logging Collection Dashboard doesn't exist:

   $  oc get  cm  grafana-dashboard-cluster-logging -n openshift-config-managed
   Error from server (NotFound): configmaps "grafana-dashboard-cluster-logging" not found
   

4. Verify the cluster-logging Operator Group is configured as single namespace in openshift-logging:

   $ oc get operatorgroup cluster-logging -n openshift-logging -o jsonpath='{.spec.targetNamespaces}'
   ["openshift-logging"]
   

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