Red Hat Satellite or capsule upgrade from version 6.15 to 6.16 fails with dependency for 'python38-pytz' package.

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.15
  • Red Hat Capsule 6.15

Issue

  • Red Hat Satellite or capsule upgrade to 6.16 fails with:

    Problem 1: python38-pytz-2019.3-4.module+el8.9.0+19598+4a60c7b7.noarch from rhel-8-for-x86_64-appstream-rpms
Problem 2: problem with installed package python38-babel-2.7.0-11.module+el8.9.0+19598+4a60c7b7.noarch

Resolution

  • Remove this package as it is obsolete and causing dependency issue:

        # dnf remove python38-pytz

  • Re-run the installer:

        # satellite-maintain upgrade run

For more KB articles/solutions related to Red Hat Satellite 6.x Installation/Upgrade/Update Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Installation/Upgrade/Update Issues.

Root Cause

  • The package 'python38-pytz' was installed during Satellite 6.11 installation. This package is not needed on later versions and no upgrade available. Since it is obsolete, it can be removed safely.

Diagnostic Steps

  • The Red Hat Satellite or capsule 6.15 upgrade to 6.16 fails with:

    python38-pytz-2019.3-4.module+el8.9.0+19598+4a60c7b7.noarch from rhel-8-for-x86_64-appstream-rpms
- cannot install the best update candidate for package python38-babel-2.7.0-11.module+el8.9.0+19598+4a60c7b7.noarch
- cannot install the best update candidate for package python38-aiodns-3.0.0-2.el8pc.noarch
Problem 2: problem with installed package python38-babel-2.7.0-11.module+el8.9.0+19598+4a60c7b7.noarch
- package python38-babel-2.7.0-11.module+el8.9.0+19598+4a60c7b7.noarch from @System requires python38-pytz, but none of the providers can be installed
- package python38-babel-2.7.0-11.module+el8.9.0+19598+4a60c7b7.noarch from rhel-8-for-x86_64-appstream-rpms requires python38-pytz, but none of the providers can be installed
- package satellite-common-6.16.0.1-1.el8sat.noarch from satellite-6.16-for-rhel-8-x86_64-rpms obsoletes python38-pytz < 2021.3-2 provided by python38-pytz-2021.3-1.el8pc.noarch from @System
- package satellite-common-6.16.0.1-1.el8sat.noarch from satellite-6.16-for-rhel-8-x86_64-rpms obsoletes python38-pytz < 2021.3-2 provided by python38-pytz-2019.3-3.module+el8.2.0+5234+f98739b6.noarch from rhel-8-for-x86_64-appstream-rpms
- package satellite-common-6.16.0.1-1.el8sat.noarch from satellite-6.16-for-rhel-8-x86_64-rpms obsoletes python38-pytz < 2021.3-2 provided by python38-pytz-2019.3-3.module+el8.4.0+8888+89bc7e79.noarch from rhel-8-for-x86_64-appstream-rpms
- package satellite-common-6.16.0.1-1.el8sat.noarch from satellite-6.16-for-rhel-8-x86_64-rpms obsoletes python38-pytz < 2021.3-2 provided by python38-pytz-2019.3-4.module+el8.9.0+19598+4a60c7b7.noarch from rhel-8-for-x86_64-appstream-rpms
- cannot install the best update candidate for package python38-aiofiles-0.7.0-2.el8pc.noarch

  • Package came from older version of Satellite 6.11 repository:

    python38-pytz.noarch                                       2021.3-1.el8pc                               @satellite-6.11-for-rhel-8-x86_64-rpms
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