Upgrade to Red Hat Capsule 6.16 fails with module satellite:el8 from @modulefailsafe requires module(postgresql:12) but none of the providers can be installed.

Solution Verified - Updated

Environment

  • Red Hat Capsule 6.15
  • Red Hat Capsule 6.16

Issue

  • Red Hat Capsule upgrade from 6.15 to Red Hat Capsule 6.16 fails with below error message:

    Problem: module satellite:el8:61520241010164927:10fe54c7.x86_64 from @modulefailsafe requires 
module(postgresql:12), but none of the providers can be installed
module postgresql:12:8090020240209130909:a75119d5.x86_64 from rhel-8-for-x86_64-appstream-rpms conflicts with 
module(postgresql:13) provided by postgresql:13:8100020240814102212:489197e6.x86_64 
from rhel-8-for-x86_64-appstream-rpms

Resolution

  • Check the modules enabled on Capsule server:

    # dnf module list | grep satellite
  satellite             el8 [e]                                                  Satellite module                                                                                                                                                                                                                          
  satellite-5-client    1.0 [d][e]      common [d], gui                   Red Hat Satellite 5 client packages                                                                                                                                                                                                       
  satellite-capsule     el8 [e]                                                  Satellite Capsule module                                                                                                                                                                                                                  
  satellite-maintenance el8 [e]                                                  Satellite Maintenance module                                                                                                                                                                                                              
  satellite-maintenance el8 [e]                                                  Satellite Maintenance module

  • Above output indicates that the satellite module is also enabled on the Capsule server.

  • Disable the satellite module coming from modulefailsafe:

    # dnf module disable satellite

  • If satellite module is not found on the Capsule server, perform a complete sync of the repositories listed below from Satellite Web UI to ensure up-to-date content delivery to the Capsule server.

    rhel-8-for-x86_64-baseos-rpms
rhel-8-for-x86_64-appstream-rpms
satellite-capsule-6.15-for-rhel-8-x86_64-rpms
satellite-maintenance-6.15-for-rhel-8-x86_64-rpms
satellite-capsule-6.16-for-rhel-8-x86_64-rpms
satellite-maintenance-6.16-for-rhel-8-x86_64-rpms

    Navigate to Satellite Web UI -> Content -> Products -> Open the respective Product -> Search for the respective Repositories -> Open the Repository -> Select Action -> Advanced Sync -> Complete Sync -> Sync

    NOTE: Make sure all sync tasks complete successfully.

  • If the Capsule server is associated to any Content view, publish and promote the Content view afterwards.

  • Rerun the upgrade:

    # satellite-maintain upgrade run

For more KB articles/solutions related to Red Hat Satellite 6.x Installation/Upgrade/Update Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Installation/Upgrade/Update Issues.

Root Cause

  • Satellite module is enabled on Capsule server:

    # dnf module list| grep satellite
satellite             el8 [e]                                                  Satellite module                                                                                                                                                                                                                          
satellite-5-client    1.0 [d][e]      common [d], gui                     Red Hat Satellite 5 client packages                                                                                                                                                                                                       
satellite-capsule     el8 [e]                                                  Satellite Capsule module                                                                                                                                                                                                                  
satellite-maintenance el8 [e]                                                  Satellite Maintenance module                                                                                                                                                                                                              
satellite-maintenance el8 [e]                                                  Satellite Maintenance module

  • Capsule server lacks the necessary packages to resolve the module conflict issue.

Diagnostic Steps

  • Red Hat Capsule upgrade from 6.15 to Red Hat Capsule 6.16 fails with error: 

       # satellite-maintain upgrade run

   Switch the given stream modules:                                      [OK]
   Enable the given stream modules:                                      [FAIL]
   Failed executing dnf -y --disableplugin=foreman-protector module enable satellite-capsule:el8, exit status 1:
   Updating Subscription Management repositories.
   Red Hat Enterprise Linux 8 for x86_64 - BaseOS   16 kB/s | 4.1 kB     00:00
   Red Hat Enterprise Linux 8 for x86_64 - AppStre  14 kB/s | 4.5 kB     00:00
   Red Hat Satellite Maintenance 6.16 for RHEL 8 x  11 kB/s | 4.2 kB     00:00
   Red Hat Satellite Capsule 6.16 for RHEL 8 x86_6  14 kB/s | 4.5 kB     00:00
   Modular dependency problem:

   Problem: module satellite:el8:61520241010164927:10fe54c7.x86_64 from @modulefailsafe requires 
   module(postgresql:12), but none of the providers can be installed

  • Check the list of module enabled on Red Hat Satellite Capsule: 

       # dnf module list --enabled | head

   @modulefailsafe
   Name                  Stream          Profiles                                 Summary                                                                                                                                                                                                                                   
   javapackages-tools    201801 [e]      common                                   Tools and macros for Java 
   packaging support                                                                                                                                                                                               
   satellite             el8 [e]                                                  Satellite module

  • Verify that all required repositories are synced up-to-date in Satellite Web UI.

  • A lower package count may be observed on the Capsule server using the command below.

    # dnf repoinfo
SBR
Product(s)
Components
Category
Tags

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