Leapp Upgrade on Red Hat Satellite Capsule 6.16 fails with dependency error package foreman-installer-katello-1:3.12.0.4-1.el8sat.noarch from @System requires katello-certs-tools.

Solution Verified - Updated

Environment

  • Red Hat Satellite Capsule 6.16
  • Red Hat Enterprise Linux 8

Issue

  • Leapp upgrade of Red Hat Satellite Capsule 6.16 from RHEL 8.x to RHEL 9.x fails with the following error:

    Problem 1: package foreman-installer-katello-1:3.12.0.4-1.el8sat.noarch from @System requires katello-certs-tools, but none of the providers can be installed
 - package katello-certs-tools-2.10.0-1.el8sat.noarch from @System requires python(abi) = 3.6, but none of the providers can be installed
 - conflicting requests
Problem 2: package python3.11-pulp-rpm-3.26.1-1.el8pc.noarch from @System requires python3.11-createrepo_c >= 1.1.0, but none of the providers can be installed
 - package python3.11-createrepo_c-1.1.3-1.el8pc.x86_64 from @System requires libdrpm.so.0()(64bit), but none of the providers can be installed
 - conflicting requests
Problem 3: package python3.11-pulpcore-3.49.28-1.el8pc.noarch from @System requires python3.11-cryptography >= 38.0.1, but none of the providers can be installed
 - python3.11-cryptography-42.0.8-1.el8pc.x86_64 from @System  does not belong to a distupgrade repository
 - conflicting requests

Resolution

Step 1:

  • Ensure the following repositories are enabled and synchronized on the Satellite server

    1. Red Hat Satellite Capsule 6.16 for RHEL 9 x86_64 RPMs
      satellite-capsule-6.16-for-rhel-9-x86_64-rpms

    2. Red Hat Satellite Maintenance 6.16 for RHEL 9 x86_64 RPMs
      satellite-maintenance-6.16-for-rhel-9-x86_64-rpms

      a. Satellite Web UI → Content → Red Hat repositories → searched for the above required repositories → clicked on '+'

      b. Satellite Web UI → Content → Sync status → searched for the above required repositories and click on → Syncronize now.

Step 2:

  • Add the repositories to the Content View associated with the host, then publish the content view and promote to the appropriate lifecycle environment associated with the host.

    a. `Satellite GUI  →  Content →  Content-views  →  Select CV  →  navigate to repositories tab `selected the above required repositories` and added them to the Content view.`


b. `Satellite GUI  →  Content  →  Content-views  →  Select CV  →  Publish a new version`

    Skip Step2 if Capsule is associated with Library and content view as Default organization view.

For more KB articles/solutions related to Red Hat Satellite 6.x LEAPP Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x LEAPP Issues

Root Cause

RHEL 9 repositories required for the Red Hat Capsule 6.16 upgrade were not available and enabled.

Diagnostic Steps

  • The below similar error trace is observed while running the leapp preupgrade utility.

       ============================================================
                           ERRORS
   ============================================================

   ERROR] Actor: dnf_transaction_check
   Message: DNF execution failed with non zero exit code.
   Summary:
       Stdout: Red Hat Satellite Maintenance 6.16 for RHEL 9 x 101 kB/s | 3.8 kB     00:00
            Red Hat Enterprise Linux 9 for x86_64 - AppStre 132 kB/s | 4.5 kB     00:00
            Red Hat Enterprise Linux 9 for x86_64 - BaseOS  106 kB/s | 4.1 kB     00:00

            Transaction check:

             Problem 1: package foreman-installer-katello-1:3.12.0.4-1.el8sat.noarch from @System requires katello-certs-tools, but none of the providers can be installed
           
             Problem 2: package python3.11-pulp-rpm-3.26.1-1.el8pc.noarch from @System requires python3.11-createrepo_c >= 1.1.0, but none of the providers can be installed
 
             Problem 3: package python3.11-pulpcore-3.49.28-1.el8pc.noarch from @System requires python3.11-cryptography >= 38.0.1, but none of the providers can be installed
 
             Problem 4: package rubygem-sqlite3-1.4.4-1.el8sat.x86_64 from @System requires libruby.so.2.7()(64bit), but none of the providers can be installed

             Problem 5: package satellite-common-6.16.2-1.el8sat.noarch from @System requires foreman-bootloaders-redhat, but none of the providers can be installed
 
             Problem 6: package rubygem-rkerberos-0.1.5-21.el8sat.x86_64 from @System requires libruby.so.2.7()(64bit), but none of the providers can be installed


             Problem 7: package rubygem-sqlite3-1.4.4-1.el8sat.x86_64 from @System requires libruby.so.2.7()(64bit), but none of the providers can be installed

             Problem 8: package foreman-installer-katello-1:3.12.0.4-1.el8sat.noarch from @System requires katello-certs-tools, but none of the providers can be installed
 
             Problem 9: cannot install the best update candidate for package python3.11-cryptography-42.0.8-1.el8pc.x86_64
 
             Problem 10: package ruby-libs-2.7.8-139.module+el8.8.0+18745+f1bef313.x86_64 from @System requires libreadline.so.7()(64bit), but none of the providers can be installed
  

             Problem 11: package ruby-libs-2.7.8-139.module+el8.8.0+18745+f1bef313.x86_64 from @System requires libreadline.so.7()(64bit), but none of the providers can be installed
 

             Problem 12: package ruby-libs-2.7.8-139.module+el8.8.0+18745+f1bef313.x86_64 from @System requires libreadline.so.7()(64bit), but none of the providers can be installed

  • Inspect local content overrides:

    Use the following command to review which repositories are explicitly enabled or disabled on the system:

    cat /var/lib/rhsm/cache/content_overrides.json | json_reformat | grep -i "contentlabel\|value"

    It records repository enablement overrides specifically, which repositories have been explicitly enabled ("value": "1") or disabled ("value": "0") on the system.

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