Red Hat OpenShift Service Mesh 2 operator has version higher than what is supported on this cluster version

Solution Verified - Updated

Issue

  • During the incident window (see Red Hat Operator has version higher than the cluster version), some clusters on OCP 4.12–4.17 could receive 4.18 catalog content. Clusters with automatic install plan approval may have upgraded the Service Mesh 2 operator to a version from the 4.18 catalog (e.g. 3.2.1). See the OpenShift Operator Life Cycles for detailed information on which operator versions are supported on each version of OpenShift.
  • OSSM 2.6.z is not supported on OpenShift 4.12 or 4.13. Those clusters are in an unsupported state and do not receive security updates for that operator version.

Resolution

To resolve the issue, affected customers must manually downgrade their OSSM operator to a version that is supported on their OpenShift version.

  • On OpenShift 4.12 and 4.13, OSSM 2.5.z is the latest supported minor release

Steps:

  1. Backup all your OSSM configurations.

  2. Delete the operator subscription.

    oc delete subscription servicemeshoperator -n openshift-operators

  3. Delete the operator CSV. Note: replace 2.6.14 with your actual installed operator version!

    oc delete csv servicemeshoperator.v2.6.14 -n openshift-operators

  4. Recreate the operator subscription, e.g. using the OpenShift console's OperatorHub. Ideally, disable automatic install plan approvals.

Root Cause

Refer to Red Hat Operator has version higher than the cluster version

Diagnostic Steps

To see the version of the OSSM2 operator installed on your system, you can run:

oc get subscription servicemeshoperator -n openshift-operators -o jsonpath='{.status.installedCSV}'
  • On OpenShift 4.12 and 4.13, the latest supported release is 2.5.z
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