Red Hat OpenShift AI operator has version higher than what is supported on this cluster version

Solution Unverified - Updated

Environment

  • Red Hat OpenShift Container Platform (RHOCP) < 4.18
    • Red Hat OpenShift AI operator

Issue

  • During the incident window (see Red Hat Operator has version higher than the cluster version), some clusters on OCP 4.12–4.17 could receive 4.18 catalog content. Clusters with automatic install plan approval may have upgraded the Red Hat OpenShift AI operator to a version from the 4.18 catalog.
  • See the Red Hat OpenShift AI Self-Managed Life Cycle for detailed information on which Red Hat OpenShift AI versions are supported on each version of OpenShift.
  • Red Hat OpenShift AI is not supported on Red Hat OpenShift 4.12 or 4.13.

Resolution

To resolve the issue, affected customers must manually downgrade Red Hat OpenShift AI to a version that is supported on their OpenShift version.

Follow the UnInstall instructions for the version of OpenShift AI that is in an unsupported configuration, and follow the Install instructions for the version of OpenShift AI that is supported on your cluster.

Root Cause

Refer to Red Hat Operator has version higher than the cluster version.


This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.