Why Virtual data Center subscriptions display "No repository content provided through subscriptions" on Red Hat Satellite 6 server?

Environment

• Red Hat Satellite 6.0

Issue

• Red Hat Enterprise Linux for Virtual Datacenters subscriptions do not shows any product repositories under it.

• Other regular subscriptions does.

  Login to webui --> Any Context --> Organization --> Any Organization --> Org --> Content --> Red Hat Subscriptions -->  Red Hat Enterprise Linux for Virtual Datacenters, Standard --> 1 out of 1 --> Product Content --> Shows "No repository content provided through this subscription."
  

Resolution

• After setting up virt-who and associating the Virtual Data Center subscriptions with the hypervisors can successfully browse the content for the Virtual Data Center subscriptions.

For more KB articles/solutions related to Virt-who and Virtual Datacenter (VDC) Subscriptions Issues, please refer to the Consolidated Troubleshooting Article for Virt-who and Virtual Datacenter (VDC) Subscriptions Issues

Root Cause

• virt-who not configured and Virtual Data Center subscriptions not attached to hypervisor.

Diagnostic Steps

• For further troubleshooting, enable debug logging for Katello on Red Hat Satellite as per KCS
• Perform following steps.

1. On Red Hat Satellite webui --> Hosts --> Content Hosts --> Click on host profile name --> Subscriptions --> Make sure VDC subscription is attached --> Click on 'Product Content' --> Take Screen Shot
2. Content --> Activation Keys --> Click on activation key name --> Product Content --> Take screen shot
3. Content --> Red Hat Subscriptions --> Look for VDC subscription and click on its count --> Product Content --> Take screen shot
4. Content --> Product --> Take screen shot
5. Content --> Red Hat Repositories --> Exapnd and Take screen shot

• After that generate sosreport with foreman plugin.
  Refer KCS article for more information on generating foreman-debug.
  Refer KCS article for information on how to generate sosreport.
• Revert back the changes done for debug logging.
  Provide the generated reports and all 4 screen shots to Red Hat Support for further troubelshooting.

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