Importing manifest fails with error `Katello::Errors::CandlepinError: Owner has already imported from another subscription management application`

Environment

• Red Hat Satellite 6

Issue

• Importing and new manifest in Red Hat Satellite 6 fails with the below traceback

Action:
Actions::Katello::Provider::ManifestImport
Input:
{"provider"=>{"id"=>2, "name"=>"Red Hat"},
 "organization"=>{"id"=>1, "name"=>"RedHat", "label"=>"Default_Organization"},
 "path"=>"/usr/share/foreman/tmp/import_6029a8f0c9f7248d20a9.zip",
 "force"=>nil,
 "remote_user"=>"admin",
 "locale"=>"en"}
Output:
{}
Exception:
Katello::Errors::CandlepinError: Owner has already imported from another subscription management application.

Resolution

• Refresh the manifest, that is currently imported into Default_Organization.
  Satellite webUI >> Content >> Red Hat Subscriptions >> Manage Manifest >> Refresh Manifest

For more KB articles/solutions related to Red Hat Satellite 6.x Manifest Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Manifest Issues

Root Cause

• In the specified Organization i.e. Default_Organization a manifest has already been uploaded, which is causing the traceback.
• In such a scenario, the manifest has to be refreshed and not imported.
• Refreshing the manifest from the Satellite will reflect any changes that have been made, and hence there is no need to import.

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