Consolidated Troubleshooting Article for Red Hat Satellite 6.x Manifest Issues

Issues

• Getting error Owner has already imported from another subscription management application while uploading a manifest on Red Hat Satellite 6

• Satellite manifest refresh task gets blocked by existing jobs

• Satellite import manifest fails with error Import is older than existing data The following conflicts were found: [ MANIFEST_OLD ]

• Katello::Errors::CandlepinError: Unable to find content with the ID XXX

• [Satellite 6] Unable to attach 'Red Hat Satellite Infrastructure Subscription' to Red Hat Satellite 6.x server

• Manifest refresh on Red Hat Satellite 6 failed with " Runtime Error java.io.IOException: No such file or directory at java.io.UnixFileSystem.createFileExclusively:-2"

• Import manifest fails with 502 Bad Gateway on Red Hat Satellite 6.x

• Manifest Refresh fails with getaddrinfo: Temporary failure in name resolution (SocketError) on a disconnected Red Hat Satellite 6

• Red Hat Satellite 6 manifest refresh fails with Failed to open TCP connection to satellite.example.com:443 (getaddrinfo: Temporary failure in name resolution)

• [Satellite6] manifest refresh/import fail with "Archive failed signature check" error

• Common manifest upload, update and refresh issues observed in Red Hat Satellite 6.

• Unable to view recently added subscriptions on Portal or facing error when adding them to the Subscription Allocation.

• Getting error Subscription allocation information is not available while creating new manifest.

• Manifest Refresh fails with Invalid credentials or RestClient::BadRequest: 400 Bad Request error in Red Hat Satellite 6

• Importing a manifest on Red Hat Satellite 6 fails with error unable to extract export archive.

• Subscription manifest import on Red Hat Satellite server fails with the error message: Import is older than existing data.

• Importing manifest fails with error Katello::Errors::CandlepinError: Owner has already imported from another subscription management application

• Manifest refresh fails with error bad component(expected user component): on Red Hat Satellite 6.

• Satellite 6 Duplicate Repositories Prevent Manifest Refresh With Error: "undefined method `[]' for nil:NilClass"

• [Satellite 6] Manifest refresh fails with error " [foreman-tasks/action] [E] 400 Bad Request (RestClient::BadRequest) "

• Manifest refresh/import in Satellite6 fails with "detached entity passed to persist: org.candlepin.model.EntitlementCertificate" error

• [Satellite 6] Unable to import manifest: "Error importing manifest, katello::Resources::Candlepin::Owner: Server broke connection (POST /candlepin/owners/ABC/imports)"

• Manifest refresh on Satellite 6 failed with "Runtime Error java.lang.RuntimeException: java.io.IOException: Permission denied at java.io.UnixFileSystem.createFileExclusively:-2 "

• When uploading Manifest on Satellite 6.5, facing issue: PG::ForeignKeyViolation: ERROR: update or delete on table "katello_pools" violates foreign key constraint "katello_pool_products_pool_id_fk" on table "katello_pool_products"

• [Satellite 6] Error during manifest import "Failed to import archive"

• On Red Hat Satellite 6.3, Manifest refresh fails with error "Failed to import archive.

• ERROR: null value in column "virt_who" violates not-null constraint while refreshing manifest on Red Hat Satellite 6.

• [Satellite 6.x] Task to import manifest ends in Runtime Error could not initialize proxy [org.candlepin.model.UpstreamConsumer#8a9d870a79c25ba30179caf5c09702dd] - no Session at org.hibernate.proxy.AbstractLazyInitializer.initialize:170

• Unable to add Future Dated Subscriptions in Red Hat Satellite Manifest.

• Getting error of "Unit xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx has been deleted (Katello::Errors::CandlepinError)" while doing Manifest Refresh in Red Hat Satellite 6

• Why manifest upload on Red Hat Satellite 6 server fails with error "The archive does not contain the required signature file"?

• Refresh/Upload manifest on Red Hat Satellite 6.3 fails with error Couldn't find SmartProxy with 'id'=1 [WHERE (smart_proxies.id IN (N))]

• Getting error "This Organization's subscription manifest has expired. Please import a new manifest"

• [Satellite 6] Manifest refresh/import fails with 'Entity version collision detected'

• Red Hat Satellite manifest import and refresh failures on very large environments

How To

• What are the different ways to refresh Red Hat Satellite Manifest and how to automate the manifest refresh?
• This content is not included.How do I get a new Red Hat Satellite Certificate or Satellite Manifest?
• How to add/update Subscription in an imported manifest using Red Hat Satellite Web UI ?
• How to create and upload or update and refresh a manifest to the Red Hat Satellite 6 server?
• How to enable/disable Simple Content Access (SCA) from WebUI in Red Hat Satellite 6?

Q & A

• When does subscription status change from SIGNED to ACTIVE?
• How and when does a Red Hat Satellite certificate expire?

FAQ

• Red Hat Satellite Certificate / Manifest FAQ

Related Topics

• Creating a subscription allocation or manifest for upstream Foreman from Red Hat Customer Portal.