Why manifest upload on Red Hat Satellite 6 server fails with error "The archive does not contain the required signature file"?

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.x

Issue

  • Why manifest upload on Red Hat Satellite 6 server fails with error "The archive does not contain the required signature file"?

Resolution

  • Make sure the This content is not included.browser version is supported.
  • Delete the manifest and re-generate it with correct Red Hat Satellite version.
  • Try recreating the Red Hat Satellite profile.
  • Clear browser cache and regenerate manifest Or try using different browser.
  • Check if candlepin certificates are present over Satellite Server. 
# rpm -ql candlepin--x.x.xx.xx-x.el7.noarch | grep -i crt
/etc/candlepin/certs/candlepin-ca.crt
/etc/candlepin/certs/upstream/candlepin-redhat-ca.crt
  • If the candlepin certificates are missing, then re-install candlepin package.
# yum reinstall candlepin-x.x.xx.xx-x.el7.noarch

For more KB articles/solutions related to Red Hat Satellite 6.x Manifest Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Manifest Issues

Root Cause

  • Issue may occur if the manifest is corrupt or bad.
  • Using unsupported browser version
  • For some reason candlepin certificates candlepin-upstream-ca.crt or candlepin-ca.crt were not present over Satellite Server file system. So need to re-install candlepin package for the certs to be available.

Diagnostic Steps

  • Verify the Red Hat Satellite version selected for Satellite profile on portal is correct.
    To check satellite version, login to the server and check content of /usr/share/foreman/lib/satellite/version.rb file:
    For ex:

    # cat /usr/share/foreman/lib/satellite/version.rb
module Satellite
  VERSION = "6.0.8"
end

    Refer This content is not included.KCS article for more information on how to know the Red Hat Satellite 6 version.

  • Trace in /var/log/foreman/production.log and from webui --> Monitor --> Tasks --> Upload manifest task --> Error tab.

    Processing by Katello::Api::V2::SubscriptionsController#upload as HTML
[...]
 Completed 202 Accepted in 190ms (Views: 69.6ms | ActiveRecord: 2.4ms)
[...]
   Rolling back due to a problem: []
   Katello::Resources::Candlepin::Owner: 500 Internal Server Error {"displayMessage":"The archive does not contain the 
required signature file","requestUuid":"57e82037-2a33-4f82-ae04-3998c6a5ba04"} (POST /candlepin/owners/testorg
/imports): {"displayMessage":"The archive does not contain the required signature
file","requestUuid":"57e82037-2a33-4f82-ae04-3998c6a5ba04"} 
[...]
Error during manifest import: {"displayMessage"=>"The archive does not contain the required signature file", 
"requestUuid"=>"57e82037-2a33-4f82-ae04-3998c6a5ba04"}
The archive does not contain the required signature file (Katello::Errors::CandlepinError)
[...]
caused by: (RestClient::InternalServerError) Katello::Resources::Candlepin::Owner: 500 Internal Server Error 
{"displayMessage":"The archive does not contain the required signature file","requestUuid":"57e82037-2a33-4f82-
ae04-3998c6a5ba04"} (POST /candlepin/owners/testorg/imports)
[...]
Processing by ForemanTasks::Api::TasksController#bulk_search as JSON
  Parameters: {"searches"=>[{"type"=>"task", "task_id"=>"23cda5f4-832e-4767-bfd1-26dc56e4de49", 
"search_id"=>"5"}], "task"=>{}}
Completed 200 OK in 32ms (Views: 2.0ms | ActiveRecord: 2.3ms)
Processing by Katello::Api::V2::SubscriptionsController#manifest_history as JSON
  Parameters: {"api_version"=>"v2", "organization_id"=>"4"}
  Rendered /opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/views/katello/api/v2/subscription
/manifest_history.json.rabl within katello/api/v2/layouts/collection (1.1ms)
Completed 200 OK in 88ms (Views: 2.9ms | ActiveRecord: 2.0ms)"
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