Manifest Refresh fails with getaddrinfo: Temporary failure in name resolution (SocketError) on a disconnected Red Hat Satellite 6

Environment

• Red Hat Satellite 6

Issue

• Manifest Refresh fails with getaddrinfo: Temporary failure in name resolution (SocketError) on a disconnected Red Hat Satellite 6.

• Refreshing Manifest via Satellite WebUI gives Error Refreshing Manifest error.

Resolution

• Its a expected behavior for Disconnected Satellite,as the Satellite does not have access to its profile under Subscription Allocations on customer portal.
• A Request For Feature Enhancement This content is not included.RFE was filled with engineering team, which is closed by engineering as WONTFIX.

For more KB articles/solutions related to Red Hat Satellite 6.x Manifest Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Manifest Issues

Diagnostic Steps

• Verify below error message in /var/log/foreman/production.log on Satellite server.

      2016-05-02 16:23:59 [E] Error during manifest refresh: {"displayMessage"=>"getaddrinfo: 
      Temporary failure in name resolution", "conflicts"=>["UNKNOWN"]}
  2016-05-02 16:23:59 [E] getaddrinfo: Temporary failure in name resolution (SocketError)
  

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