[Satellite 6] Manifest refresh fails with error " [foreman-tasks/action] [E] 400 Bad Request (RestClient::BadRequest) "

Environment

• Red Hat Satellite 6.x

Issue

• Manifest refresh fails with following error:

[foreman-tasks/action] [E] 400 Bad Request (RestClient::BadRequest)

Resolution

For Satellite v.6.3 and above

• Download a new manifest from the Portal. Import this manifest to the Satellite:-

Satellite WebUI -> Content -> Subscriptions -> Manage Manifest -> Choose File -> Upload

For Satellite v.6.2

• There is already Bugzilla related to this issue This content is not included.150463, which has been fixed in Satellite 6.3.
• As a workaround please perform the following steps :

Take the backup of the following file  and perform the below steps :

Modify the file as given below (the line numbers are given as a reference point, but may differ depending on katello version):

[root@satellite ~]# git init .
[root@satellite ~]# git add .
[root@satellite ~]# git commit -m "original"
[root@satellite ~]# # vi /opt/theforeman/tfm/root/usr/share/gems/gems/katello-<version>/app/lib/katello/resources/candlepin.rb 

From:
    281           RestClient::Resource.new(url,
    282                                    :ssl_client_cert => OpenSSL::X509::Certificate.new(client_cert),
    283                                    :ssl_client_key => OpenSSL::PKey::RSA.new(client_key),
    284                                    :ssl_ca_file => ca_file,
    285                                    :verify_ssl => ca_file ? OpenSSL::SSL::VERIFY_PEER : OpenSSL::SSL::VERIFY_NONE
    286           )                        

To:
    281           RestClient::Resource.new(url,
    282                                    :ssl_client_cert => OpenSSL::X509::Certificate.new(client_cert),
    283                                    :ssl_client_key => OpenSSL::PKey::RSA.new(client_key),
    284                                    :ssl_ca_file => ca_file,
    285                                    :verify_ssl => ca_file ? OpenSSL::SSL::VERIFY_PEER : OpenSSL::SSL::VERIFY_NONE,
    286                                    :open_timeout => 60*20,
    287                                    :timeout => 60*20
    288           )

[root@satellite ~]# vi /opt/theforeman/tfm/root/usr/share/gems/gems/katello-<version>/app/models/katello/glue/provider.rb

From:
---
221         begin
222           if manifest_refresh
223             zip_file_path = "/tmp/#{rand}.zip"
224             upstream = options[:upstream]
225             pre_queue.create(:name => "regenerate upstream certificates for: #{self.organization.name}",
226                              :priority => 1, :action => [self, :owner_regenerate_upstream_certificates, upstream],
227                              :action_rollback => nil)
228             pre_queue.create(:name => "export upstream manifest for owner: #{self.organization.name}",
229                              :priority => 2, :action => [self, :owner_upstream_update, upstream, options],
230                              :action_rollback => nil)
231             pre_queue.create(:name => "export upstream manifest for owner: #{self.organization.name}",
232                              :priority => 3, :action => [self, :owner_upstream_export, upstream, zip_file_path, options],
233                              :action_rollback => nil)
234           else
235             zip_file_path = options[:zip_file_path]
236           end
---

To:
---
221         begin
222           if manifest_refresh
223             zip_file_path = "/tmp/#{rand}.zip"
224             upstream = options[:upstream]
225             # pre_queue.create(:name => "regenerate upstream certificates for: #{self.organization.name}",
226             #                  :priority => 1, :action => [self, :owner_regenerate_upstream_certificates, upstream],
227             #                  :action_rollback => nil)
228             pre_queue.create(:name => "export upstream manifest for owner: #{self.organization.name}",
229                              :priority => 2, :action => [self, :owner_upstream_update, upstream, options],
230                              :action_rollback => nil)
231             pre_queue.create(:name => "export upstream manifest for owner: #{self.organization.name}",
232                              :priority => 3, :action => [self, :owner_upstream_export, upstream, zip_file_path, options],
233                              :action_rollback => nil)
234           else
235             zip_file_path = options[:zip_file_path]
236           end

[root@satellite ~]# katello-service restart

For more KB articles/solutions related to Red Hat Satellite 6.x Manifest Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Manifest Issues

Root Cause

• Connection time out occurring while attaching a bigger sized manifest.
• Corrupt manifest file.

Diagnostic Steps

• Check the log file from /var/log/foreman/production.log

2017-10-18 10:12:22 9460d5aa [app] [I]   Parameters: {"product"=>"Red Hat Satellite or Proxy", "version"=>"6.2", "summary"=>"Refreshing the manifest fails", "description"=>"Refreshing the manifest fails with messages \n\n2017-10-18 09:47:16  [app] [E] Error during manifest refresh: {\"displayMessage\"=>\"Manifest refresh failed\", \"conflicts\"=>[]}\n2017-10-18 09:47:16  [foreman-tasks/action] [E] 400 Bad Request (RestClient::BadRequest)", "redhat_client"=>"foreman_plugin_satellite_1.0.15", "account_number"=>"5264565", "limit"=>"5", "highlight"=>"false", "path"=>"rs/problems", "strata_proxy"=>{"product"=>"Red Hat Satellite or Proxy", "version"=>"6.2", "summary"=>"Refreshing the manifest fails", "description"=>"Refreshing the manifest fails with messages \n\n2017-10-18 09:47:16  [app] [E] Error during manifest refresh: {\"displayMessage\"=>\"Manifest refresh failed\", \"conflicts\"=>[]}\n2017-10-18 09:47:16  [foreman-tasks/action] [E] 400 Bad Request (RestClient::BadRequest)"}}

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