Virt-who configurations for Hyper-V failing with UnicodeDecodeError on Red Hat Satellite 6

Solution Verified - Updated

Environment

  • Red Hat Satellite 6.5.x
  • Virt-who 0.24.7-1
  • Microsoft Hyper-V

Issue

  • Hyper-V virt-who configurations fail with the following error:

    UnicodeDecodeError: 'ascii' codec can't decode byte 0xb2 in position 13: ordinal not in range(128)

Resolution

  • This is a known issue with virt-who 0.24.7-1 on Microsoft HyperV and was being tracked by Bugzilla This content is not included.1745768 . The Bugzilla has been closed with the release of an errata.

  • Apply the errata RHBA-2020:0990 for resolution.

  • Also, as a workaround, change the syntax of username from username\domain to username@domain or username in the virt-who configuration at /etc/virt-who/virt-who-config-X.conf

    [virt-who-config-X]
type=hyperv
hypervisor_id=hostname
owner=Organization
env=Library
server=vcenter.example.com                                  
username=username\domain                                      <----------------- username@domain or username
encrypted_password=<VCenterPassword>
rhsm_hostname=satellite.example.com
rhsm_username=<VirtWhoReporter>
rhsm_encrypted_password=<SatelliteVirtWhoReporterPassword>
rhsm_prefix=/rhsm

For more KB articles/solutions related to Virt-who and Virtual Datacenter (VDC) Subscriptions Issues, please refer to the Consolidated Troubleshooting Article for Virt-who and Virtual Datacenter (VDC) Subscriptions Issues

Diagnostic Steps

  • Execute the following command with Hyper-V virt-who configuration:

    #  virt-who -od -c virt-who-config-X.conf &> virt.log

  • Check the generated log for the following error:

    2019-08-26 17:00:49,297 [virtwho.main ERROR] MainProcess(31538):Thread-2 @virt.py:run:421 - Thread 'virt-who-config-X' fails with exception:
Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 412, in run
    self._run()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 367, in _run
    data_to_send = self._get_data()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 963, in _get_data
    return self._get_report()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 951, in _get_report
    return HostGuestAssociationReport(self.config, self.getHostGuestMapping())
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/hyperv.py", line 564, in getHostGuestMapping
    "root/virtualization")
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/hyperv.py", line 420, in Enumerate
    body = self.post(data)
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/hyperv.py", line 382, in post
    response = self.connection.post(self.url, body, headers=headers)
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 520, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 477, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 595, in send
    r = dispatch_hook('response', hooks, r, **kwargs)
  File "/usr/lib/python2.7/site-packages/requests/hooks.py", line 41, in dispatch_hook
    _hook_data = hook(hook_data, **kwargs)
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/hyperv.py", line 240, in handle_response
    return self.retry_ntlm_negotiate(response, **kwargs)
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/hyperv.py", line 126, in retry_ntlm_negotiate
    negotiate = base64.b64encode(self.ntlm.negotiate_message(self.username)).decode('utf-8')
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/ntlm.py", line 495, in negotiate_message
    data = NegotiateMessage(self.domain, self.workstation).data
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/ntlm.py", line 202, in data
    return self._format()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/hyperv/ntlm.py", line 263, in _format
    return OutgoingMessage._format(self) + self.domain + self.workstation
UnicodeDecodeError: 'ascii' codec can't decode byte 0xb2 in position 13: ordinal not in range(128)
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