Troubleshoot with logs and diagnostics

You can use logs, diagnostic tools, and resource status commands to identify and resolve issues in your automation orchestrator deployment. Collecting the right diagnostic data early reduces the time needed to resolve problems.

When an installation, configuration, or runtime problem occurs, start by examining the relevant logs and resource conditions. Automation orchestrator provides several tools for gathering diagnostic information, including the aapctl status command, the oc adm must-gather collector, and standard OpenShift CLI commands for inspecting pod and operator state.

Use the aapctl status ao command to get an overview of resource readiness after any operation. For deeper investigation, retrieve logs from operator pods, database controllers, and back-end services using oc logs. When opening a support case, collect a full must-gather bundle to give Red Hat the context needed to diagnose the problem.